We Are 100% Canadian Owned & Operated - As A Gesture Of Your Valued Business (All New Non Commercial Clients) Save 20% off All Services Offered!
In-home and remote computer repair for the Greater
Toronto / Hamilton / Niagara region
Remote computer & mobile repair for Canada | U.S.
We fix slow computers, printer problems, Wi-Fi issues, email problems, pop-ups, and viruses — usually the same day.
Call or book a session and your problem starts getting solved immediately.
Remote Support
Virus Protection
WiFi Setup
Computer Setup
Printer Support
Email Setup
Speed Optimization
Remote Support
Virus Protection
WiFi Setup
Computer Setup
Printer Support
Email Setup
Speed Optimization
Remote Support
Virus Protection
WiFi Setup
Computer Setup
Printer Support
Email Setup
Speed Optimization
Remote Support
Virus Protection
WiFi Setup
Computer Setup
Printer Support
Email Setup
Speed Optimization
Computer takes forever to start
Internet keeps disconnecting
Printer suddenly stopped working
Email won't send or receive
Pop-ups or fake virus warnings
Microsoft 365 or Outlook issues
Transferring to a new computer
Setting up a new laptop or iPad
Someone got scammed or clicked something suspicious
Passwords not working anymore
If your issue isn't listed — we still fix it.
You won't bother us. This is literally what we do all day.
We speak normal language — not tech jargon.
We never make you feel embarrassed.
We show you what happened and how to avoid it next time.
We work at your pace. You can watch everything we do.
And if you ever feel unsure, you can end the session instantly.
Most customers stay with us for years because they finally have "their computer person."
We are a locally operated independent computer support service helping households across the Greater Toronto, Hamilton and Niagara region.
You are not calling a large corporation or overseas support desk.
You are getting a real technician who knows the types of internet providers, routers, printers and problems commonly found in Ontario homes.
Many issues can be solved remotely within minutes.
Home visits are available when needed.
One flat rate. Multiple issues fixed. No surprises.
Choose the support package that fits your needs. All packages include our no-surprise guarantee.
Extended support packages and business rates available
We fix your tech problems remotely—usually within the hour
Average response time: 15 minutes
Your Security Comes First
We understand that inviting someone into your computer requires trust. That's why every remote session uses military-grade encryption and secure connection protocols. Your personal files, passwords, and sensitive information remain completely protected.
Our technicians are trained to work transparently — you see everything happening on your screen in real-time. We never access areas of your computer without your explicit permission, and you can end any session instantly if you feel uncomfortable. Your privacy and security aren't just promises — they're guaranteed.
Simple, Secure Connection Process
Experience peace of mind knowing your devices are virus-free. Our expert team ensures thorough protection against online threats.
Click Or Tap - Get Support Now!
Elevate your digital experience with a fresh computer setup designed for peak performance and seamless operation. Discover the future of computing.
Experience the convenience of quick and reliable Wi-Fi setup for all your online needs. Connect with ease and speed.
Enjoy peace of mind knowing our team devotes extra time to provide top-notch tech support assistance. Your success is our priority.
SAVE $165! Over 3 x 2 - Hour Sessions!
Up To 2 Hours Of Phone/Chat Support To Focus On You & Your Issues You've Encountered.
Complete Details Found HereEnjoy peace of mind knowing our team devotes extra time to provide top-notch tech support assistance. Your success is our priority.
SAVE $351.00 - Over 5 x 2 - Hour Sessions!
Up To 2 Hours Of Phone/Chat Support To Focus On You & Your Issues You've Encountered.
Complete Details Found HereTech Tips & Insights
Practical advice and solutions for common computer problems in the Greater Toronto, Hamilton, and Niagara region.
Is your Windows 11 PC running slow? Learn the top 5 local tech tips to boost performance without buying new hardware. From startup optimization to disk cleanup, we cover what actually works for Hamilton residents.
Read MorePop-ups, slow performance, mysterious programs? These are the warning signs Ontario homeowners need to watch for. Discover how to identify threats early and protect your personal information before it's too late.
Read MoreWhat Our Customers Say
Dorothy K.
October 5, 2024
“We are not a tech savvy couple and have a desk top computer which functions well but has an outdated OS system which made it slow and unable to connect to some websites. James was able to update the system for us, cleaned up a lot of stuff which we no longer needed and got it back to good working order. He was prompt, personable and reasonably priced. We would certainly use him again and would recommend his services.”
Graham Coomber
October 11, 2024
“I had some old laptops I wanted wiped and disposed of so I hired James to take care of it. We met and discussed what I was requesting, he asked me questions to make sure we were on the same page. I could tell he was very knowledgeable about what he was doing and also passionate about making his customer service stand out from larger already established competitors. He said it wouldn't take long, a day or two, and he was true to his word. A couple days later we arranged a time and location to meet and he was there waiting for me. He ran me through how everything went, gave me the hard drives as requested and went on his way! James is a hard worker trying to get his business going and I was very happy with the results. I would definitely go back to him and I'd recommend him to anyone who has any tech issues and aren't sure how to resolve them!”
Kate
A year ago
“Nowadays the internet can be such a precarious place! I was concerned about the safety of my personal information online - I contacted Your Tek Fixer. Not only did they completely overhaul my online security, but they also helped me make a long awaited upgrade to Windows 11! Highly recommend their cyber securities check-up!”
KēēGAN
A year ago
“These Tekkies are terrific! Extremely efficient & knowledgeable, they repaired our machines quickly to get our business back online in no time. 5-Star service with approachable rates.”
Response from the owner
Thank you KēēGAN
Barb Wallace
A year ago
“I contacted this company because I have a broken screen on an iPhone 8, I had my Samsung Galaxy Note 20 stolen & I don't have much money to buy anything else for now, Your Tek Fixer let me know me of how outdated that iPhone is & advised the security is no longer updated. Rather than lying too me and fixing the screen just to make a quick dollar, these guys advised my of looking for a newer cheap used device that still has life left in it, this info was so valuable! I'd recommend these guys to anyone needing anything technical”
Response from the owner
We deeply appreciate you, we certainly will give the right guidence when needed, even if we don't make a buck.
Google Business Profile
These highlights are summarized from publicly accessible data. They are for general information only and may not reflect every client experience.
Clients appreciate the professionalism and knowledge that BaseLine E'Secure Solutions brings to their work. Many have expressed satisfaction with the swift and efficient service, noting how quickly their problems were resolved. The feedback highlights a respect for their clients, creating a positive experience from start to finish.
Security is a significant focus for this IT services company, and clients feel reassured by the thoroughness of their security measures. Many have stated that their personal information feels much safer after working with BaseLine E'Secure Solutions. The overall sentiment points to a strong reputation for knowledge and reliable service, making them a go-to choice for IT support.
Your feedback means the world to us — and helps other local families find trusted tech support. It only takes 30 seconds!
Leave a Google ReviewOpens Google Business Profile in a new tab
Schedule your tech support session now. We'll contact you within 15 minutes to confirm your appointment.
Have a question or not sure where to start? Send us a message and we'll get back to you quickly.
Confirmation sent to your email the moment you book.
A technician contacts you within 15 minutes during business hours.
You see everything. End the session instantly if you feel uncomfortable.
Follow-up support included for 7 days after your session.
If we can't resolve your issue, you don't pay. Simple as that.
We tackle everything in one session — no extra charges per problem.
Urgent problems — slow computer, can't connect, error messages. Get fast resolution when you need it most.
Viruses, malware, optimization. Comprehensive protection and system cleanup to keep your computer running smoothly.
Maintenance plans, monthly support. Proactive care to prevent problems before they start.
Assistance On Demand
Resolve issues promptly. Obtain immediate aid for sluggish computers, connection problems, and error notifications. Our team of expert technicians is available to help with any computer issues, including sluggish performance, connection problems, and error notifications.
★ MOST POPULAR ★
Remove threats, speed up your device. Comprehensive virus removal, malware cleanup, and system optimization. Our services include thorough virus removal, malware cleanup, and system optimization to improve the speed and performance of your device.
Don't Wait For An Error To Become Your Error
Routine maintenance & exclusive access. Proactive attention to mitigate issues ahead of time with personalized help. Access exclusive benefits through routine maintenance. Stay proactive in preventing issues with personalized assistance tailored to your needs.
Those On A Fixed Income Can Save Up To 25% On Services Offered, Inquire At Time Of Service To See If You Qualify For This Adjustment